Volunteering

This is an exciting role opportunity in which you can pitch your own ideas for our social media pages that match our ethos of promoting mental health, and, with approval, develop these onto our live social media pages. You can explore creating videos with other volunteers, staff and clients, taking photos for social media pages and ensuring we have a consistent flow of posts each week to ensure engagement. Your work will help raise awareness, share support tools, and grow our online community.

4 Hours per week

Mondays or Tuesdays

The Administration Team in Mind is a core part of enabling our service to run day to day. Whether it be answering emails, greeting our clients, helping with paperwork, or taking calls; You are helping our Service managers and departments work efficiently while acting as a front of house greeting point for Heffernan House.

We are looking for a motivated Volunteer with a can-do attitude to join our Administration team. While previous experience in administration is great, this is a Volunteering role just as well suited for those wanting an understanding of how a busy office works while building up their own confidence and skillset. We are looking for friendly, detail-oriented people who communicate well and are respectful of all backgrounds. Under the guidance of our Receptionist, you will enjoy being a part of the wonderful Volunteer team behind one of the counties’ largest mental health charities. 

We are looking for Volunteers who: 

• Can adapt to new situations and would enjoy different situations each day. 
• Enjoy being organized and taking pride in keeping spaces neat. 
• Someone with a kind heart and empathetic approach to helping others.
• Have a good and respectful manner in person, on email, or over the telephone. 

This position is currently for two days a week (Wednesday and a Thursday) from 10am-2pm but could be split into two separate days for two separate applicants. 

Safe Haven is designed to help those approaching mental health crisis or to prevent being in one, through offering a supportive, active listening ear and signposting to further support. People who access the service will be over 18 years of age and live within Herefordshire. Safe Haven offers support in different ways: telephone, 1:1 and social space support. The latter is a more relaxed atmosphere, offering social interaction to those feeling distressed in need of connection; this can look like card games, puzzles and colouring alongside staff and conversation. The other offers are more focused around heavier topics and are appropriate spaces for individuals to explain and explore their thoughts and feelings with a dedicated member of staff.

The role of a Safe Haven volunteer is to support and provide therapeutic interactions with individuals accessing the service and other staff members on shift. This could look like facilitating social space through taking part in interactions or making light refreshments, or through taking calls from distressed individuals. You will be responsible for ensuring a welcoming and safe environment for individuals to enjoy and develop new or existing daily coping skills.

Broadly speaking, we expect you:

• To volunteer for a minimum of 100 hours over a year
• To help Herefordshire Mind Safe Haven to fulfil its services
• To perform your volunteering role to the best of your ability
• To follow Herefordshire Mind’s policies and procedures, including those relating to health and safety, confidentiality and those in relation to participants/ service users.
• To meet time commitments and standards which have already been mutually agreed to, and to give reasonable notice if unable to attend so that other arrangements can be made.
• To provide two referees and agree to a DBS check.

Please ensure you have fully read the role description below before applying.