Residential Services
Here at Herefordshire Mind we offer a residential service, Housing in Mind.
Housing In Mind
Housing in Mind provides accommodation for people who may require support to maintain and sustain a tenancy. We provide a range of bedsits or shared flats in Hereford and offer support on an appointment basis 7 days a week, with a night concierge service between 7pm-3am.
The support we provide aims to help the individual identify they want in order to achieve their ambitions and goals. The support can include:
Help with skills needed to maintain a tenancy
This may be providing support to action paperwork, budgeting, managing their environment, setting up bills etc.
Emotional support
We can provide support with problem solving. Residents are welcome to come to staff with a problem, and we can help them to solve this problem – by exploring what support we can offer, and signpost to other appropriate services. We are not able to provide crisis support nor specialised mental health advice. We can offer a compassionate ear, and help empower you to tackle the difficulty you are facing.
Health and wellbeing support
We can encourage and support residents to access services required to maintain their health and wellbeing. We can help advocate for residents if required. We complete support plans alongside residents to help them meet their health and wellbeing goals.
Developing social networks
We can encourage and support residents to access services required to maintain their health and wellbeing. We can help advocate for residents if required. We complete support plans alongside residents to help them meet their health and wellbeing goals.
Accessing community facilities
We help residents to access the community, whether this is leisure related, work or education.
Enhancing people’s confidence
We help residents feel empowered and boost their confidence whilst here at Ferncroft. We do this by being a consistent voice of hope, and believing in our residents whole heartedly.
Rent & Council Tax is either paid by the person themselves or may be covered by Housing Benefit. Rent includes utilities, tenancy support and night concierge but excludes TV Licence.
It is expected that most people will use the service for no more than 2 years although we recognise that it can take longer to secure appropriate move on housing.
We are also able to provide a higher level of recovery-focussed support to people living within one of our properties if this is required through our Community Support Team.
This support can be self-funded or accessed via a personal budget.