Other Routes to Help

Here you can find a variety of other services to help you with what you’re facing.

Please note: The information on this page is intended as a guide to available services and support. Herefordshire Mind does not endorse or assess the quality of third-party organisations or services.

Herefordshire Mental Health Directory

NHS Support

NHS 111 – This is a free phone service providing telephone based support, guidance and advice 24 hours a day 365 days of the year.

GP – Some GP’s now have mental health nurses or social prescribers within the surgery.

NHS Talking Therapies – NHS Talking Therapies are a local IAPT service (Improving Access to Psychological Therapies). Please visit their website to self-refer for NHS Talking Therapy.

Herefordshire Mind Services

Herefordshire Mind offer 8 different services for adults in Herefordshire. Take a look at our services – What We Do

Safe Haven – designed to help those approaching mental health crisis or to prevent being in one, through offering a supportive, active listening ear and signposting to further support.

Community Groups – We run a wide range of Community Groups & Activities from Autism to Anxiety.

Counselling – Herefordshire Mind provide counselling sessions for anyone above the age of 18 who needs help with their mental health.

Community Support Team – provides flexible, recovery focused support for people with mental health problems living in the community.

Link Workers – working within NHS Neighbourhood mental health teams, we guide people with mental health problems through local voluntary and community services as well as local health, social care and other services.

Residential Services – provides accommodation for people who may require support to maintain and sustain a tenancy. We provide a range of bedsits or shared flats in Hereford and offer support on an appointment basis 7 days a week, with a night concierge service between 7pm-3am.

Support After Suicide – in partnership with CWW Mind, aims to ease the distress and improve the wellbeing of those in Herefordshire who have been bereaved by suicide. This service is open to anyone over the age of 4, affected by suicide no matter how long ago.

Training – provide mental health awareness and suicide prevention training to businesses and organisations in Herefordshire. 

Other Wellbeing Services

The Cart Shed – work with adults and young people experiencing mental health difficulties or those who have emotional imbalances in their lives.

Vennture –  is a charity that operates Street Pastors, Lean on Me and Ambassadors in Hereford and works with families, young people and individuals who want a Fresh Start.

Talk Community – offer signposting and resources for local support.

Hub of Hope –  the UK’s largest mental health directory.

HW Wellbeing & Recovery College – offer a wide range of free and low-cost online and face-to-face courses across Herefordshire and Worcestershire.

Samaritans – is the charity that prevents suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.

SHOUT – 24/7 mental health text service is available for people across Herefordshire and Worcestershire, offering immediate and confidential help whenever it’s needed.

@the HUB – a non-threatening and non-judgemental space to meet with support workers or other agency staff, to access help and advice with benefits, debt, housing issues and health and addiction issues. A signposting service for those with nowhere else to turn, and no-one else to ask.

The Lemner – providing accessible and trusted, preventative, and practical support, we can strengthen individual resilience, improve life chances, and contribute to safer, more connected communities.

Walking Football – Walking football is a regular exercise group held in partnership with Herefordshire FA. Meet like minded people in a safe and fun environment, refreshments provided after the football. Walking football is held at Herefordshire FA, Country Ground 3G, Widemarsh Common Hereford, HR4 9NA, every fortnight on a Monday 5pm – 6pm. This group is free to attend. Please contact scott.russell@herefordshirefa.com / 01432 342 179 for more information.

Children & Young People

Melo by Onside Advocacy – Melo is a service that offers individual, group and specialist support to children and young people aged 0-25 and their families in Worcestershire and Herefordshire.

Young Minds – A mental health charity for children, young people, and their families. Providing resources and a parent helpline.

Soluna by Kooth – Soluna provides evidence-informed mental health support with a focus on early intervention. They meet the unique needs of teens and young adults wherever they are and whenever they need care, helping reshape how young people access support and how systems promote better outcomes

Childline – a free, private and confidential service where you can talk about anything online or via phone.

HANDS Hub – Herefordshire Autism and Neuro Diverse Support hub supporting individuals and their families in Herefordshire.

Marches Family Network – Marches Family Network provides activities, services and short breaks for children and young people aged 0-25 years, with a wide range of disabilities.

Phoenix Bereavement Support – support children, young people (5-21) and families within Herefordshire to cope with the death of someone close.

Hope Support Services – help young people when a loved one is diagnosed with cancer, MND, or any other serious illness.

Close House – Close House is a Youth Centre in Hereford City.  We help young people aged 11-24 to become mature, be helpful and grow hungry for a full life.

Men's Support

Andy’s Man Club – offers peer-led men’s support groups.

Hereford Men’s Mental Health Group – Hereford Men’s Mental Health is a peer support group open to any men in Herefordshire at risk of, suffering from, or recovering from mental illness. It’s also for men experiencing stress, loneliness, low mood and/or recovering from alcohol or substance misuse.

Men Walking & Talking – giving men a safe space to open up and talk about their mental health.

Perinatal & Postnatal Support

SANDS – offer a safe space for anyone affected by pregnancy loss or death of a baby whether that is a parent, sibling, grandparent, healthcare professional or friend. 

Action on Postpartum Psychosis – Supporting and advocating for mums and families affected by postpartum psychosis (PP).

Association of Postnatal Illness (APNI) – Provide support to anyone suffering from or affected by post-natal Illness including partners, family/friends.

Birth Trauma Association – founded and run by women who have experienced birth trauma, they are the only charity in the UK solely dedicated to supporting women and families who have experienced traumatic birth.

PANDAS – provide hope, empathy and support to the families affected by a perinatal mental illness and to support parents from conception through to birth and beyond.

DadPad – The DadPad can help. Developed with the NHS, the DadPad is the essential guide for dads-to-be and new dads, providing the knowledge and practical skills that you need to be able to support yourself and your partner, so that your baby gets the best possible start in life.

LGBTQ+ Support

LGBTQ Foundation – is a UK-based national charity dedicated to LGBTQ+ health, wellbeing, and equality, offering a wide range of support services and advocacy programs.

Hereford Trans Support Group – A safe space to socialise, be yourself, and explore your mental health in a supportive and inclusive environment.

 MindOut – a mental health service run by and for lesbian, gay, bisexual, trans, and queer (LGBTQ) people.

Carers

CarerLinks – Carer Links offers emotional and practical support to unpaid carers, helping them to protect their health and wellbeing and cope with their caring role.

Parent/Carer Voice – represent the voices of parent carers, influence local services, and ensure that planning, development, and delivery of services are co-produced with families, making parent carers equal partners in shaping and evaluating services.

SENDIASS – special educational needs and disabilities information and advice service.

Carers of Herefordshire – provide a strong support network, offering a range of weekly Zoom meetings, exciting events like walking groups and craft-making sessions, and opportunities for therapeutic gardening.

Herefordshire Young and Young Adult Carers – supports young and young adult carers in Herefordshire, providing a range of services designed to help them balance their caring responsibilities with personal development.

Herefordshire Council Statutory Carer’s Support – A social worker or a health professional can help you to get a free carer’s assessment, or you can request an assessment yourself.

Armed Forces

Herefordshire Veterans Support Centre (HVSC) – offers such assistance, providing comprehensive support to anyone with connections to the military. It’s not just older generations the centre aspires to support. It offers help and support for a broad spectrum of ages, including young people who may need an older mentor.

Help for Heroes – the UK’s leading Armed Forces charity. They provide a mental health service called ‘Hidden Wounds’.

Combat Stress –  provide specialist clinical treatment and support for veterans from the British Armed Forces, focusing on those with PTSD, Complex-PTSD, and moral injury resulting from their experiences during military service.

Royal British Legion Herefordshire – The Royal British Legion helps the whole Armed Forces community through welfare, companionship and representation as well as being the Nation’s custodian of Remembrance.

SSAFA – a trusted source of support for serving personnel, veterans and their families in their time of need.

Older Adults

Age UK Wyvern – their mission is to make a positive difference to the lives of older people by providing services that help maintain self-respect, dignity and independence, provide support as needed and serve to enhance the quality of everyday life.

Alzheimer’s Society – provide a dementia support line, online peer support, groups, and resources.

Dementia Matters Here – supporting people affected by dementia, developing dementia friendly communities in Herefordshire and helping to reduce stigma.

Re-Engage Telephone Befriending – Re-engage is making life less lonely for thousands of older people every year. Call companions is our telephone befriending service ensuring older people stay connected to the outside world. 

Rural Communities

We Are Farming Minds – a registered charity, set up to help raise mental health awareness in the rural communities of Herefordshire and support the wellbeing of farmers across the land.

Borderlands Rural Chaplaincy – offers confidential, pastoral support to farmers and agricultural communities in Herefordshire, Shropshire, and Eastern Powys.

Herefordshire Rural Hub – provides a range of support and resources to help secure economic, social and environmental resilience in the farming and rural businesses of Herefordshire.

Addiction

Turning Point – Get free, confidential support for addiction, mental health, and wellbeing services with Turning Point, helping you thrive and get the assistance you need.

FRANK – Talk to Frank for facts, support and advice on drugs and alcohol today.

National Gambling Helpline – a free and confidential service available 24 hours a day, 7 days a week for anyone impacted by gambling, including individuals, family members, friends, and professionals.

Alcoholics Anonymous –  At AA, alcoholics help each other. We will support you. You are not alone. Together, we find strength and hope.

Neurodiversity

Autism & Mental Health Group – A six week group for autistic people, whether diagnosed or not, to chat about experiences. Led by autistic people

National Autistic Society – The UK’s leading autism charity providing support and advice for autistic people and their families.

ADHD Service by Taurus Healthcare – offer a GP-led, patient focused service that helps individuals access high quality ADHD care through the NHS.

Autism West Midlands – offer the right support in the right way, giving autistic people, and their families, the chance to thrive.

The ADHD Support Group – TAS is an ADHD support group based in Hereford. It runs a face to face group.

Brightfire – Mental health and wellbeing support for autistic adults. Brightfire CIC is a ‘not for profit’ therapy practice led by autistic professionals.

Autistic Girls Network – a small registered charity working to support, educate, and bring change. They also run groups for young people in Herefordshire.

Neuroblooms CIC – support families, individuals and young people, particularly those who are neurodivergent or have Special Educational Needs (SEN), to flourish by helping them understand their unique strengths and empowering them to self-advocate with confidence.

Bereavement

Bereaved by Suicide Service – This service is open to anyone over the age of 4, affected by suicide no matter how long ago. We provide emotional support, practical help and signposting to other organisations.

Phoenix Bereavement Support – support children, young people (5-21) and families within Herefordshire to cope with the death of someone close.

Cruse Bereavement Support – help people through one of the most painful times in life – with bereavement support, information and campaigning.

St Michael’s Hospice – offer information, advice, support and counselling for those who have been bereaved, along with a number of informal social friends groups across the county.

SANDS – offer a safe space for anyone affected by pregnancy loss or death of a baby whether that is a parent, sibling, grandparent, healthcare professional or friend. 

The Lullaby Trust – offer a supportive and confidential space for anyone affected by the sudden or unexpected death of a baby or young child. 

Self-Harm

Safe Haven – offer same-day urgent local support for those experiencing emotional distress and/or anxiety.

Battlescars – offer face to face and virtual support for people who self-harm and those who support them.

Harmless – provide information, support and training about self-harm.

Eating Disorders

BEAT – the UK’s eating disorder charity providing a helpline, chat room and resources.

First Steps ED – an Eating Disorder Support & Recovery Charity that offers early help, therapy, and lived experience support for children, young people, and adults across the U.K.

ARFID Awareness UK – the UK’s only charity dedicated to supporting those with ARFID, those affected by ARFID-like symptoms, their family and carers.

Abuse

West Mercia Women’s Aid – WMWA works for a world that is free from domestic abuse and violence against women and girls, where everyone can live without the fear and reality of all forms of violence, abuse and discrimination.

Victim Support – help anyone affected by crime – the victim, friends and family or others involved. You can get help at anytime regardless of when the crime took place.

SurvivorsUK – support male and non-binary survivors of sexual violence, providing counselling, practical help and community on your healing journey.

West Mercia Rape and Sexual Abuse Centre – is a free, confidential and non-judgemental support service for survivors who have experienced any form of rape or sexual abuse at any time in their lives.

Safeline – provide a comprehensive range of specialist, best practice services to anyone affected by or at risk of sexual abuse.

ManKind Initiative – provide an information and signposting service to men suffering from domestic abuse from their current or former wife, partner (including same-sex partner) or husband.

Homelessness

Home Point – Home Point manages the councils housing register and advertises social and affordable housing for rent where eligible people can bid for properties.

Shelter – helps people who are struggling with housing issues with advice and information.

Citizen’s Advice Bureau – The Citizens Advice service can help with lots of different problems, like making sense of benefits, dealing with debt, problems at work or issues with housing.

Housing Solutions Team – offer advice and assistance to help you secure accommodation and prevent you becoming homeless.

The Living Room – collaborate with various organisations to run workshops for the community, helping them develop essential skills like cooking on a budget, financial wellbeing, and self-awareness courses. These workshops aim to empower people to move forward in their lives.

Debt

Citizen’s Advice Bureau – The Citizens Advice service can help with lots of different problems, like making sense of benefits, dealing with debt, problems at work or issues with housing.

Herefordshire Community Money Advice – offers free, confidential support to help you manage debt, budgeting and everyday.

Christians Against Poverty – is a debt counselling charity determined to reduce poverty in the UK caused by debt. It partners its financial expertise with the care of the local church to offer free debt help and a solution to people regardless of age, gender, faith
or background.

Ledbury Debt Centre – support anyone in our community who is struggling with debt. All help is completely free of charge. They are part of LEAF (Locally Encouraging All to Flourish) and proudly supported by Herefordshire Council’s Talk Community.

Tenbury NILS Scheme – a registered charity and provide one off grants for essential household goods for people in financial need.

Employment

Landau – a supported employment and educational charity that transforms over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth.

ACAS – gives employees and employers free, impartial advice on workplace rights, rules and best practice. They also offer training and help to resolve disputes.

Job Centre – The Hereford Jobcentre Office is a government agency that provides essential services to jobseekers and individuals in need of financial assistance. Their primary goal is to help people find employment and provide support in accessing benefits.

HVOSS – Herefordshire Voluntary Organisations Support Service provides information, guidance and support to the voluntary sector in Herefordshire.

Shaw Trust – help people find and keep meaningful jobs. They provide education and training for those starting out and those looking to progress in their jobs.

Food Banks

Hereford Food Bank – Committed to the relief of poverty in Hereford and the surrounding area through the provision of 7 day emergency food parcels.

Leominster Food Bank – Supporting people in Leominster and the surrounding area.

Ledbury Food Bank – a charity that aims to help you if you live in Ledbury, or any of the surrounding villages.

Bromyard Food Bank & Money Advice Centre – serving Bromyard and the surrounding area.

Ross-on-wye Community Larder – The Larder is staffed by volunteers from Ross and the surrounding villages. It works on a voucher scheme.